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Ginny Hendricks is Chief Program Officer at Crossref, leading community, membership, and program/product functions, working with the board and the research community to ensure responsible and sustainable oversight of the Crossref ecosystem. Before Crossref, she ran ‘Ardent’ for a decade, consulting within scholarly communications on awareness and growth strategies, product launches, and building global communities. She instigated Metadata 20/20, co-founded Scholarly Social and FORCE11’s Upstream, and has contributed to several open infrastructure initiatives, including ROR as well as POSI. She serves as Treasurer of the DOI Foundation, represents the international community on the Board of African Journals Online (AJOL), and works to encourage more effective open metadata practices as part of the Steering Committee of the Barcelona Declaration on Open Research Information. Ginny is a stickler for good manners, a lover of words, and when she’s not gardening, is still looking for a good shabu-shabu spot in London.